Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

PJ Jay Birmingham
This is my second car from Vine Place. I must say twice I was astounded by the top class condition the vehicles at prepared and the advertisement was 100 percent correct. I'm sure my next car will come from here too . I live in Birmingham and it was well worth the travel up North.
Thank you again to Vine Place
Rich Walton
Testimonial :The guys at Vine Place have been great with us, I came down to just have a look at a few Elgrands they had in stock and left with a deposit left on one, there was no hard sell no sugar coating just honest advice and descriptions. Mike showed us around and was more than happy to answer any questions I had about the cars and even when I found a legroom issue on a car which would have stopped me getting it, he came up with a plan which has worked a treat and has left me with a great car with the room I needed which is spot on. Thank you Mick (and Dave) for all the help.
David Smith
Just purchased the Freelander 2. perfect vehicle for me and the Mrs and the team at Vine Place made sure our experience was a superb one. We will be back for another vehicle. Mick, massive thanks and to your team.
John Thorpe
"˜From the moment we began to look round the car we were left to chat and explore in peace, Dave was extremely helpful and friendly, but not intrusive, from the outset and when you do not buy a car very often I find the prospect of dealing with the dealer is a worry. Any such worries were quickly put at ease, any anxieties I expressed were taken seriously and the process was reassuring. Dave's vast experience is quite evident and filled us with confidence. I personally vouch for his integrity, honesty and the simple fact he's a good man who can be trusted. Thank you Dave'
Bryan Wall
:Hi Dave, I wanted to say a big thank you for the way you have looked after me during the last months. I bought a BMW Z4 from you last year and have had a great deal of pleasure from driving it. You and your team went beyond what was contracted to ensure that I had an enjoyable experience with the car. You always went out of your way to ensure that the reputation of Vine Place was upheld, even at cost to you. I will always be grateful. Best Regards Bryan
Graham Beckett
Hi to everyone at Vine Place, I would like to let any prospective customers know what a professional service you offer. An answer to any question however obscure. I would recommend you to anyone.
Jim Morash 360 Global Aviation Consulting, Vancover
Hi David
Just wanted to say a big thanks on everything you have to facilitate the Jag upon my arrival. We've had the car the full weekend and loving every moment of it!!
Works perfect and you are the composite professional.....just wanted you to know that David. Thanks!
Cheers
Jim
Christine Knock
A massive thank you to Donald and Dave for making the purchase of my dream 2008 Audi TT so easy. They both offered great advice about which models to buy and avoid, even when I was looking elsewhere. The car I settled on was in fantastic condition and I have had it for two months now and she has been a dream! They clearly only source reliable and fantastic cars. So again a massive thank you for all your help and for making me a very happy lady driver!! I would recommend Vine Place to anybody!
Andy Vincent
This experience was not very good, it was fantastic!! Don and Dave are not quality car salesmen, they are men who sell quality cars and there is a difference. My wife is over the moon with her car. We did not buy the most expensive car in fact it was the least expansive one there but I thought we were spending £20k. Customer service was impeccable and Don's knowledge about what they are selling was impressive. I've already asked Dave to source me a car. thanks guys. Best car dealers I have ever had the pleasure to do business with... ever.
Michael Munroe
Testimonial :This must be the best used Car dealers in Durham I have had three car's from this dealer never had a single complaint with the cars that I have purchased from them Dave and Don have been fantastic with the help that they have given me in the past and they will carry on in the future I will always go back to Dave and Don at Vine place a true honest dealer there is not many left.
Daniel Osbourne
After spending time looking for a BMW 3 series and being disappointed at the standard of vehicles on sale I visited Vine Place. The car I'd seen advertised was immaculate with superb service history. I got a great price for my part exchange car and the transaction took place seamlessly. Looking at the other vehicles on display it is apparent that the company choose and prepare all of their stock to stock to a very high standard.
Would not hesitate to recommend!
Dave Bresnen
I just wanted to thank Dave, Don and the rest of the team from the bottom of my heart, since the service from initial telephone call through viewing, purchasing and aftersales has been truly exceptional. I would definitely recommend buying a car from Vine Place and it will be my first port of call in the future when looking for another performance or exec motor. Great quality cars and outstanding service in all areas. Thank you so much
Ricky Gordon
Thank you for you're help in the purchase of the X-Type Jaguar David. Looked at many similar vehicles in Edinburgh and further North though found nothing to compare with Vine place. I didn't event have to visit you're premises to make the purchase . Would highly recommend to others, and would most certainly use you're services again.
Malcolm Tutin
Having had a number of cars from Vine Place in the past, and as I was unable to find a suitable new vehicle I asked Dave to source me a car to order. Rather than buy the first available car he took his time and came up with a stunning low mileage 2007 TT 3.2 DSG with full Audi history. Ive had the car for three weeks now and Im delighted with it. I would not hesitate to recommend Vine Place
Jason Orme
I recently purchased a car from Vine Place. Initial communication right through to sorting finance for the car was A1. On purchasing the car I did notice a small mechanical issue and the guys dealt with every aspect of fixing the car with no issues whatsoever including providing a courtesy car. In the past I have driven company cars from main dealers and I can honestly say the customer service I received from Vine Place was actually better. I would not hesitate to use this company again and would definitely recommend them